All sales are final. No exceptions!! By placing an order you agree and understand that we cannot cancel your order and you will not be provided a refunded. Please see our FAQS for additional information. 

Items cannot be exchanged due to sanitary issues with hair & caps also each wig is made to order. We will not accept any returns. 

Custom orders are made and processed by the order they are received. Please visit are FAQS page for our time frames.

Your order will be cancelled if the shipping and billing addresses do not match! Once your package is shipped and you receive a tracking number, we are NOT responsible for any misplaced, lost, or damaged items. You can contact USPS, UPS or FEDEX with your tracking number for additional information. 

We have the right to Refuse, cancel or refund an order at anytime.